Amazon said Alexa users must give permission for the company to access phone contacts. The device had already gathered all of his phone contacts, part of a feature that allows users to make calls through the device. He said he only used it for three days before returning it after realizing it was collecting recordings. Samirah, 30, got an Amazon Alexa-enabled smart speaker during last year’s holiday season. The recordings of the reporter’s family, however, sometimes captured longer conversations. The reporter did not realize Amazon was storing the recordings before the company disclosed the data it tracked on the family.Īmazon says its Alexa products are designed to record as little as possible, starting with the trigger word, “Alexa,” and stopping when the user’s command ends. In one recording, a child asks: “Alexa, what is a vagina?” In another: “Alexa, what does bondage mean?” Others picked up the children, ages 7, 9 and 12, asking Alexa questions about terms like “pansexual.”
Several recordings captured children apologizing to their parents after being disciplined. Some recordings involved conversations between family members using Alexa devices to communicate across different parts of the house. Article contentĪmazon said it does not own wikiHow, but that Alexa sometimes responds to requests with information from websites.
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